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Saturn Car Radio Service Bulletin
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Document ID# 1464362
2002 Saturn VUE - FWD

Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly) #03-08-44-019A - (Feb 26, 2004)

Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)

2002-2004 Saturn L-Series -- Built Prior to VIN Breakpoint 4Y505168

2002-2003 Saturn VUE

2003 Saturn ION

with Radio/Six-Disc In-Dash CD Changer (RPOs UB2, UR9)

Technician

This bulletin is being revised to include an additional condition and new part number information. Please discard bulletin 03-08-44-019 (Section 08 - Body and Accessories).

 

Condition

Some customers may comment on one or more of the following conditions:

Ticking noise may be heard through the speakers at low volume setting.

Radio volume does not have a low position (low volume resolution needs improvement).

Clock does not keep the correct time.

CDs may not load or eject intermittently.

 

Cause

The conditions listed above may be caused by hardware and software concerns internal to the radio/six-disc in-dash CD changer assembly.

 

Correction

Important

If the customer has CDs in the "old" radio/six-disc in-dash CD changer that will not eject, disconnect the radio/six-disc in-dash CD changer from the IP harness, wait about 15 seconds, and then reconnect. This should reset the load/eject software to allow the CDs to be ejected prior to installation of the "new" radio/six-disc in-dash CD changer unit.

Replace the radio/six-disc in-dash CD changer assembly with a new unit, P/N 22731631.

For 2002-2003 Saturn L-Series vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn L-Series Body Removal and Installation Service Manual, Vol. IV (SI Document ID #898827).

For 2004 Saturn L-Series vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Accessories section of the 2004 Saturn L-Series Service Manual, Vol. 2 (SI Document ID #898827).

For 2002-2003 Saturn VUE vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn VUE Body Removal and Installation Service Manual, Vol. IV (SI Document ID #1219263).

For 2003 Saturn ION vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Body and Accessories section of the 2003 Saturn ION Service Manual, Vol. 3 (SI Document ID #882930).

 

Parts Information

Part Number

Description

22731631*

RADIO ASM-AM/FM STEREO & CLK & AUD CD PLYR & T/PLYR

*Canadian retailers should obtain parts from an ACDelco Radio Centre.

 

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for R0760 (Radio Receiver - R&R or Replace).

 

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer".  They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle.  Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely.  If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition.  See your GM dealer for information on whether your vehicle may benefit from the information.  

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ゥ Copyright General Motors Corporation.  All Rights Reserved.

Document ID# 1464362
2002 Saturn VUE - FWD

     

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